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Stop Losing Critical Customer Insights

Turn Every Conversation Into Actionable Intelligence with Aircall

Your sales and support teams are having incredible conversations – rich with insights, opportunities, and context. But too often, that intelligence gets trapped in notebooks, siloed tools, or lost in handoffs.

With Fileroom and Aircall, every call becomes a source of shared knowledge – seamlessly captured, connected, and ready to drive smarter decisions and faster growth.

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AI-Powered Customer Conversations Made Easy

Aircall is more than a business phone – it's an integrated customer communications and intelligence platform. With AI Agents, data-driven insights, and intelligent automation, Aircall transforms every customer interaction into actionable business intelligence.

But here's the truth: technology alone doesn't solve the black hole problem.

You need the right architecture. The right integrations. The right workflows. And a partner who understands your business deeply enough to make it all work together seamlessly.

That's where Fileroom comes in.

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We Maximize Aircall’s Features

As an Aircall Gold and HubSpot Platinum partner, we:

  • Eliminate the black hole by automatically capturing and connecting every customer conversation.
  • End manual chaos with AI automation that handles call logging, follow-ups, and CRM updates.
  • Create unified intelligence by integrating Aircall with HubSpot, Simpro, ERP, and your business systems.
  • Give leaders real-time visibility with dashboards and analytics that drive smarter decisions.

125 hrs

Saved per week on manual work

235%

More visibility & efficiency

24/7

AI-enhanced customer support

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The Real Cost of Waiting

Every day you delay, your business loses valuable opportunities

Missing Customer Intelligence

Critical conversations vanish, leaving teams blind to signals that could drive deals, prevent churn, or reveal what customers actually need.

Inefficient Team Workflows

Time drains into manual admin, follow-ups, and hunting for context instead of focusing on high-impact conversations.

Lack of Strategic Visibility 

Leaders operate without real-time insight into what’s happening on the ground, weakening decision-making and slowing growth.

Eroding Competitive Edge & Customer Trust

As AI-driven call intelligence becomes standard, teams without it fall behind – and when customers need to repeat themselves across touchpoints, trust takes a hit.

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Choose Your Entry Point

Aircall Services That Scale With You. Whether you're new to Aircall or ready to unlock advanced 
capabilities, our six-tier service model meets you where you are and grows with your needs.

1

Aircall Platform Onboarding

Configuration and Training

We handle the Aircall setup and complexity so your teams can focus on customers.

  • Core platform configuration
  • HubSpot integration setup
  • Simpro integration for field service
  • API configuration & AI Enablement
  • Team training & adoption support
2

Advanced Aircall Solutions

Deeper Intelligence & Performance

Move beyond basic setup to leverage
Aircall's powerful features for
organization, analysis, and optimization.

  • Custom call tagging strategies
  • Ring-to-API widget configuration
  • Enablement on Reports & Analytics
  • Performance tracking & optimization
  • Advanced call routing
3

Ecosystem Solutions

Automate Everything

Create intelligent workflows that eliminate
busywork and keep everyone informed
without lifting a finger.

  • Workflow automation design
  • SMS automation for notifications
  • Native reports & custom dashboards
  • Cross-platform automation
  • Ongoing optimization & tuning
4

Routing Consultation

Right Person, Every Time

Intelligent call routing improves customer
experience, reduces wait times, and
matches expertise to needs.

  • Call routing strategy & design
  • IVR menu optimization
  • Skills-based routing configuration
  • Geographic & language routing
  • Queue management & callbacks
5

AI Services

Intelligent Agents & Assistance

Leverage Aircall’s AI to automate calls, coach teams in real time, and capture insights automatically.

  • AI Assist implementation
  • AI Assist Pro setup
  • AI Voice Agent deployment
  • Custom AI workflow design
  • Performance monitoring
6

API Consultation

Custom Integrations

When standard integrations aren’t enough, we build custom APIs that connect Aircall to your systems.

  • API strategy consultation
  • Custom integration development
  • ERP & business platform connections
  • Ongoing API support
  • Documentation & knowledge transfer
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Start the Conversation

Ready to turn your customer conversations into unified business intelligence?

Let's talk about where you are, where you want to go, and how Aircall +
Fileroom can get you there.

What happens next:
  • We'll have a 30-minute discovery conversation to understand your current situation
  • We'll assess whether Aircall is the right fit for your needs
  • We'll recommend the right entry point – whether that's platform onboarding, advanced optimization, or custom API work
  • You'll get a clear roadmap for turning customer conversations into competitive advantage
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Accessible Data

Field teams connected to central systems

Automatic Sync

Service calls flow into job management & CRM

Real-Time Visibility

Management insight across thousands of interactions

Improved Interactions

Context follows customers across every touchpoint

We Understand Your Industry

We’ve led real businesses and continue to work with leaders in mining, construction, industrial and other sectors – so when we fix your HubSpot, it’s not guesswork.

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Planning for 2026? Start With Your Communication Infrastructure

Our strategic collaboration with Aircall demonstrates how we're pushing the boundaries of what's possible with AI-powered communications. See how AI is already cutting manual work, boosting visibility, and helping teams scale without extra headcount.

  • Clean, unified customer data
  • Automated workflows, not manual chaos
  • Real-time visibility, not blind spots
  • Teams focused on relationships
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Real Businesses, Real Outcomes

We've helped manufacturing, construction, mining, and industrial companies fix their systems and accelerate growth.

Insights to grow your business

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Frequently Asked Questions

We're already using Aircall. Can you help us optimize our existing setup?

Absolutely. Many of our clients come to us with Aircall already in place but not fully leveraged. We start with an audit of your current setup and identify quick wins and long-term optimization opportunities. Services 2-6 are designed specifically for existing Aircall users.

How long does implementation take?
Do you only work with companies using HubSpot?

Ready to Fix Your Systems and Accelerate Your Growth?

Book a Free Consult

Speak to one of our experts

BOOK A CONSULT
Get a System Audit

We'll diagnose what's holding you back

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  • Vector (3)-1 +61 1300 345 376
  • Vector (4) hello@fileroom.com.au
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